Why Google mail is useless and Outlook can be a distraction

The WhiteSpace Project is allowing me to observe my behaviour on days when I am on, and comparing it with days when I am off.

One observation is the way I relate to email.  Firstly, I want to know exactly where I stand – what is new, what is outstanding, what may be urgent.  When I started the Project I was using Google mail via the web, but rapidly found the useless way it files information exposed me to the risk of just plain overlooking correspondence that was more than a day old, and (despite their powerful search tools) made it difficult for me to find what I may have missed – because I didn’t quite remember the content in the first place.  Gmail was binned very quickly.

I then noticed that the day starts with a simple two step – turn on the computer, fire up Outlook.  Every day.  Then check email.  I rarely check my calendar as I already have that front of mind, and mainly use the calendar for adds moves and changes, rather than reminding me what is on.  This process serves as a constant reminder of events, meaning I rarely need to look again at the start of each day.  I occasionally check my contacts.

So Outlook is primarily an email tool.  But … once I have turned it on in the morning it usually hovers in the background all day.  I turned off the autodownload service – with its annoying little ‘pop’ for new messages – years ago.  But because it’s there it is just so easy to hit F9 for a quick update.  And the weird thing is I know it is most unlikely that there will be anything crucial coming down the pipe.  I cope all day on a WhiteSpace Day with no urge to hit F9.

Why do I enjoy distracting myself?  Is that your experience?

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