While many people are writing about the need to execute, to implement, to do what matters, few are writing about not only the need to think better, but how to do it. Roger Martin is one of these. Roger is Dean of the Rotman School of Management at the University of Toronto. ...
Designing a better future with Matt Taylor
I had the privilege of spending a day with Matt Taylor and a small group of people one evening last week and then all day Saturday. I would rank Matt among perhaps the top half dozen people I have met because of the breadth of his vision, the depth of his ...
The multiplier effect of email – we speed up ourselves
I have noticed that emails have a multiplier effect, whereas voicecalls have a linear effect. In the premail days we would chat to one another over the phone. Each party would then act on the information, perhaps passing it on to another, and then perhaps another. But always one at a time. There was no desire ...
The WhiteSpace Cafe
Found a fascinating piece by Carolyn Jones in the San Francisco Chronicle, reporting on a cafe that asks people not to use their laptops in the store. Apart from the financial advantage (stopping people buying a coffee and holding a table for hours) the real reason is to foster conversation and have chatter replace ...
Why Google mail is useless and Outlook can be a distraction
The WhiteSpace Project is allowing me to observe my behaviour on days when I am on, and comparing it with days when I am off. One observation is the way I relate to email. Firstly, I want to know exactly where I stand - what is new, what is outstanding, what may be urgent. When I ...
